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Potential Users' Perspectives on Managed Lanes

Insights From a Focus Group Study

University of Texas, Arlington, atjjli{at}uta.edu

Managed lanes are considered a means to meet rapidly increasing travel demand with limited resources. This study examines potential users' perspectives on managed lanes through focus group interviews of single-occupancy-vehicle users, high-occupancy-vehicle users, commercial vehicle users, and transit users in the Dallas/Fort Worth metroplex, where the concept of managed lanes is being introduced. It uncovers potential users' awareness of managed lanes, their propensity and motivation to use managed lanes, and their perceived issues and concerns about managed-lane implementation. The findings have implications for developing appropriate outreach strategies and operational policies to gain public support for managed lanes.

Key Words: managed lanes • focus group • public perception • project implementation

Public Works Management & Policy, Vol. 12, No. 2, 416-430 (2007)
DOI: 10.1177/1087724X07308774


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